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Big Christmas Swap

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Uncategorized FAQ

Are Swaps Free?

We started The Big Christmas Swap with the Goal of connecting people to be able to easily participate in a Fun, Safe and Free Christmas Card Swap – and our commitment to that is unchanged. All of our Card Swaps will Always Be Free to Participate in. Please keep in Read more…

By Big Christmas Swap Team Otto, 3 years2 years ago

What is a Premium Swap?

With the Success of our Ornament Swap in 2019, our most requested feature for 2020 was more Gift-Exchanges or Secret Santas – so we have launched Premium Swaps. Due to the extra effort and accountability required, similar to our 2019 Ornament Swap, we are asking for a small $3.99 Registration Read more…

By Big Christmas Swap Team Otto, 3 years2 years ago

What are the Penalties for Not Sending?

This is by far one of the most important questions we get. While our goal is to have 100% Success Rate for sending and receiving for every single Member, this doesn’t always happen and there needs to be consequences for purposefully abandoning or neglecting your Swap. We call this an Read more…

By Big Christmas Swap Team Otto, 3 years2 years ago

How do I Join a Swap?

All of our Swaps are listed on the Swaps Page Click Here to See All of Our Swaps On each individual Swap Page you’ll find all the Important Dates and Details for that Swap. Once you’ve found a Swap you’d like to Join, simply click the JOIN Button and Complete Read more…

By Big Christmas Swap Team Otto, 3 years2 years ago

How do I Leave a Swap?

If you need to leave a Swap you have previously Joined – you must do so before the Matched Date! If you fail to Confirm your enrolment after you have been matched, you will be removed from the Swap – however this will be marked as an Incomplete Swap. Please Read more…

By Big Christmas Swap Team Otto, 3 years2 years ago

How many Swaps can I Join?

While you may not have access to all Swaps as a First-Time Swapper, there is no limit to the number of Swaps each Member can Join. Please keep in mind that you will be responsible to Successfully Complete every swap you Join or risk getting penalised for an Incomplete Swap

By Big Christmas Swap Team Otto, 3 years2 years ago

How do I get Swap Notifications & Updates

When Join any Swap you will receive a Confirmation Email that includes all of the Important Date Information from the Swap Page. However due to the unreliability of Email, we do not send deadline reminders. We do post Swap Reminders on our Facebook Page, and send Messenger Updates to those Read more…

By Big Christmas Swap Team Otto, 3 years3 years ago

I Joined in 2019, Do I have to Join Again?

Please do not send Cards/Ornaments to your 2019 List. We request that Members sign up for our new 2020 Swaps. We do not assume that previous year participants want to participate again, or if they’ve moved, or any other circumstances have changed. If you Participated in 2019 and would like Read more…

By Big Christmas Swap Team Otto, 3 years2 years ago

What are Member Badges, and how do I get them?

We are very excited to introduce, for 2020, our Membership Badges – awards for our Members. Depending on certain criteria, you may see one or more Membership Badges within the your My Membership Details section of the site. We have introduced this to encourage different types of Big Christmas Swap Read more…

By Big Christmas Swap Team Otto, 3 years2 years ago
The Big Christmas Swap is entirely run by volunteer Mother/Daughter team Chantelle and Marg, who both love Christmas too much!

If you'd like to show your Support, please visit Ko-Fi.com/BigChristmasSwap

Buy Me a Coffee at ko-fi.com
Swap Members who support us on Ko-Fi will receive an exclusive Membership Badge of 'Swap Elf'.
Or - check out the Book that Chantelle wrote all about where her love of Christmas comes from.


(Available on all Amazon sites)

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